Accessibility
Thank you for visiting the official South Florida Express Coach website and reviewing our accessibility statement. ExpressCoach.org provides information about premium express bus services funded by the Florida Department of Transportation (FDOT) and operated in partnership with regional transit agencies, including Miami-Dade Transit, Broward County Transit, and Palm Tran.
We are committed to ensuring accessibility and inclusion for all individuals, including persons with disabilities, across all digital services, programs, and transportation-related resources.
Mission
Our mission is to develop and maintain digital content and online services that are accessible to individuals of all abilities. Every visitor has the right to access information independently, conveniently, and without barriers, and to interact with our website effectively.
South Florida Express Coach and its supporting agencies strive to provide full accessibility to programs and services unless doing so would fundamentally alter the nature of the service or create an undue administrative or financial burden.
Accessibility Commitment
South Florida Express Coach offers premium commuter bus services designed to provide reliable, comfortable, and cost-effective transportation options across South Florida, including routes connecting Broward, Miami-Dade, and Palm Beach counties.
As part of FDOT-supported initiatives, we aim to align our digital platforms with the requirements of the Americans with Disabilities Act (ADA) and recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where feasible.
We are continuously working to improve accessibility across all areas of the website, including navigation, schedules, route information, forms, and downloadable materials.
Need Assistance?
If you experience difficulty accessing any content on this website, or if you require information in an alternative format, please contact us so we can assist you.
Phone: 1-800-234-RIDE (7433)
Website: https://www.expresscoach.org/
We are committed to responding to accessibility requests in a timely and effective manner.
Programs and Services Accessibility
South Florida Express Coach services include multiple express bus routes, park-and-ride locations, and commuter programs designed to improve travel efficiency and reduce congestion throughout the region.
These services may include features such as Wi-Fi-enabled coaches, commuter incentives, and programs like Guaranteed Ride Home, which provides emergency transportation options for eligible commuters.
We are committed to ensuring that all users – including those using assistive technologies – can access information about routes, schedules, fares, and commuter benefits.
ADA Grievance Procedure
If you believe that you have been denied access to information or services provided through this website, you may submit a complaint or request assistance. All accessibility-related concerns will be reviewed and addressed in accordance with applicable ADA guidelines.
ADA Notice
South Florida Express Coach, through funding and oversight by the Florida Department of Transportation and in partnership with regional transit providers, delivers services in compliance with the Americans with Disabilities Act. We are committed to ensuring equal access to all programs, services, and activities for individuals with disabilities.
Title VI Non-Discrimination
In addition to ADA compliance, the participating agencies support Title VI of the Civil Rights Act, ensuring that no person is excluded from participation in, denied benefits of, or subjected to discrimination based on race, color, or national origin.
Adobe PDFs and Documents
This website may contain links to downloadable PDF documents that require a PDF reader such as Adobe Acrobat Reader.
If you use assistive technology and encounter difficulty accessing PDF content, please contact us so that we can provide the information in an accessible format upon request.
Ongoing Improvements
Accessibility is an ongoing effort. South Florida Express Coach and its partner agencies regularly review and improve digital accessibility to identify and remove barriers to access. Feedback from users plays an important role in this process, and we encourage you to share any accessibility concerns or suggestions.